Provide us with all the necessary information.
In order to ensure the swiftest response, we would recommend that any complaint is logged directly with our Support Team by emailing (support@cultx.com) with all of the relevant facts relating to your case, such as:
- Date/Time of Issue
- Person spoken to (if applicable)
- Full details of the issue
- Along with any supporting documents or screenshots showing the interactions or transactions that you wish to report
Our team at CultX will endeavour to investigate and respond with findings/outcome in line with our complaints policy, which can be found via this link - CultX - Complaints Policy